VETERAN OWNED AND OPERATED CAR DETAILING & CERAMIC COATINGS
VETERAN OWNED AND OPERATED CAR DETAILING & CERAMIC COATINGS
1. EQUIPMENT:
Owner shall provide the following equipment for MK18 Auto Detailing’s use when performing the Services:
Water Source/Hook up & Electric Outlet
When performing the Services, MK18 Auto Detailing will use his/her own equipment.
2. PAYMENT:
Owner shall pay MK18 Auto Detailing for the services to be performed under this Agreement. Payment will be collected after services have been performed and vehicle walk-through completed.
**MK18 Auto Detailing has the right to charge an extra dirty fee totaling $50 per hour if the detail job takes significantly longer than expected at the discretion of MK18 Auto Detailing. This fee is normally reserved for vehicles that take more than 3.5 hours to detail. We will inform you of the possible fee before or during the detailing process. We reserve the right to refuse services if we deem the vehicles too dirty, hazardous, etc. If you are unsure about how dirty your vehicle is, please feel free to send us photos prior to the services to determine if a fee will be necessary.
3. ACCIDENTS, DAMAGES & PRE-EXISTING CONDITIONS:
MK18 Auto Detailing cannot be held responsible for any damage to the vehicle while in our care. We are as careful as possible and have never once had an accident to date. We are professionals and are skilled at what we do. If something does get damaged while detailing your vehicle, we will advise you of the incident. By agreeing to our detailing services you also agree not to hold MK18 Auto Detailing liable for any pre-existing damages to your vehicle. MK18 Auto Detailing limits its liability to the total dollar amount of each job.
4. OPERATING AND MOVING VEHICLE:
Customer will give MK18 Auto Detailing access to the vehicle during the detail job and any additional mutually agreed upon times. Please make sure the keys to the vehicle are available to us. This document insures that you authorize us to operate and to move your vehicle, as necessary to do so determined by MK18 Auto Detailing technician.
5. GENERAL PROVISIONS:
(a) All work shall be completed in a professional and respectful manner
(b) In the event Owner shall fail to pay any periodic or installment payment due hereunder, Contractor may cease work without breach pending payment or resolution of dispute.
(c) Any changes to this document must be signed by both Customer and Detailer.
(d) We also carry the right at the discretion of MK18 Auto Detailing to use pictures of your vehicle for marketing purposes and to publish on our website or any of our Social Media. Your personal information will NOT be shown in the photos.
(e) ALL SALES ARE FINAL
6. CANCELLATION POLICY:
We detail rain or shine and are prepared for most any weather conditions including but not limited to rain.
Due to the amount of time it takes to perform top quality services and the size of our operation, cancellations and reschedules have a lasting effect. For this reason, if you need to cancel or reschedule, please do so at least 48 hours in advance of your appointment so we can fill that time slot and to avoid our cancellation fee totaling $40. The following terms and conditions apply to all appointments:
(a) We require 48 hours notice to cancel or reschedule any appointment or service.
(b) MK18 Auto Detailing reserves the right to cancel or reschedule in accordance with its staff levels, weather conditions and/or equipment failure.
(c) Failure for the vehicle and keys to be present at the time and location of the ordered service may result in the cancellation of the appointment by MK18 Auto Detailing and will be considered a cancellation policy violation which will result in a $40 cancelation charge.
7. QUALITY OF SERVICE:
We want you to be satisfied with our service. No services offered are guaranteed to completely restore your vehicle to any previous or new condition. We will try our absolute best to restore the vehicle to the best condition possible and within the constraints of our resources, time, and expertise. We will conduct a final inspection together, with you, at the end of the job (if applicable). If, after the final inspection and after we have left, you find our service unsatisfactory, please contact us within 24 hours so we can address your concern. MK18 Auto Detailing will not be held liable for any concerns after 24 hours of job completion or if you did not complete the final inspection with MK18 Auto Detailing technician.
MK18 Auto Detailing
2809 Calder Rd. #100, League City, TX 77573
Copyright © 2024 MK18 Auto Detailing - All Rights Reserved.